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in Antwort shapegirl 18.11.05 18:19
Я тут немножко творчески подошла 
I have already informed you that I paid 55 Euros for customs, of which 21 Euros are the 16 % tax for 4 items. Because I received only 3 items instead of 4, I will send the articles back to you. In the result I can get back the 16 % tax for 3 items, which is about 15 Euros.
However, other expenses (about 40 Euros) will be lost. These expenses occurred because you sent my poor-quality goods, and besides the wrong quantity. I insist that you reimburse these expenses, otherwise I will contact Paypal and recall my payment without returning the items to you.
I have already informed you that I paid 55 Euros for customs, of which 21 Euros are the 16 % tax for 4 items. Because I received only 3 items instead of 4, I will send the articles back to you. In the result I can get back the 16 % tax for 3 items, which is about 15 Euros.
However, other expenses (about 40 Euros) will be lost. These expenses occurred because you sent my poor-quality goods, and besides the wrong quantity. I insist that you reimburse these expenses, otherwise I will contact Paypal and recall my payment without returning the items to you.